Privacy policy
We are delighted that you have visited our website and are interested in Casa Roca Selva. The protection of your personal data is very important to us. Here we explain what data we collect, why we need it and how we protect it.

1. responsible party
Responsible for the processing of your data:
Svenja Benita Freifrau von Grote and Mareike Bergunde
300 meters north of the supermarket, Las Delias
[email protected] and [email protected]
+506 6129-4162 and +4917631379002

2. what data we collect
When you visit our website or make a booking request, we collect the following data:
(a) Automatically collected data:
IP address
Browser type and version
Visit time and duration
Pages visited
b) Data that you transmit to us:
Name
e-mail address
telephone number
Booking details (e.g. arrival and departure date, number of guests)

3. purpose of the data processing
We use your data for the following purposes
Processing and responding to your booking enquiries
Fulfillment of the contract for a booking
Improvement of our website and services
Fulfillment of legal requirements

4. legal bases
Your data is processed in accordance with Art. 6 para. 1 lit. b GDPR (performance of contract) and Art. 6 para. 1 lit. f GDPR (legitimate interest, e.g. optimization of our services).

5. disclosure of your data
Your data will not be passed on to third parties.

6. Storage and deletion of your data
We only store your data for as long as it is necessary for the above-mentioned purposes or as long as we are legally obliged to do so. After that, it will be deleted or anonymized.

7. Your rights
You have the following rights in relation to your data:
Information: you can find out what data we have stored about you.
Rectification: Let us know if your data is incorrect or incomplete.
Deletion: You can request the deletion of your data, provided there are no statutory retention obligations.
Objection: You can object to the processing of your data if we process it on the basis of our legitimate interest.
Data portability: You can request that we provide you with your data in a machine-readable format.
Contact us by email if you wish to exercise one of these rights: [email protected] or [email protected]

8. Cookies and tracking
We use cookies to make our website more user-friendly. Some cookies are necessary, others help us to better understand how our site is used. You can change your cookie settings in your browser at any time.

9. changes to the privacy policy
This privacy policy may be amended from time to time. Please check back regularly to stay up to date.

How to contact us
If you have any questions about data protection, please send us an e-mail: [email protected] or [email protected]
Thank you for your trust! We look forward to offering you a great stay at Casa Roca Selva. 😊